Privacy Notice

This privacy notice sets out how Dovecote Events uses and protects any information that you give Dovecote Events when you use this website, enquire about or book an event with us, or join our mailing list.

Dovecote Events is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice and the law, including the UK GDPR, the Data Protection Act 2018 (as amended by the Data (Use and Access) Act 2025) and the Privacy and Electronic Communications Regulations 2003.

Dovecote Events may change this notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This notice was first effective from 25th May 2018 and was last updated on 29th October 2026.

Who we are

Dovecote Events is a family-run business and the "controller" of your personal data, which means we decide how and why it is used. • Address: Dovecote Events, Bo Peep Farm, Aynho Road, Adderbury, Oxfordshire OX17 3NP • Email: info@dovecoteevents.uk • Telephone: 01295 816 566

What we collect

We may collect the following information:

name
contact information including email address, postal address and phone number
details of your enquiry or booking, such as the type of event, date, number of guests and any requirements you tell us about
demographic information such as postcode, preferences and interests (including the type of event you are interested in when you join our mailing list)
other information relevant to customer surveys and/or offers
records of our communications with you
technical information about how you use this website, such as your IP address, browser type and the pages you visit, collected through cookies (see below)
payment details, where you pay us (card details are handled by our payment provider and are not stored by us)

If you tell us about dietary, medical or accessibility needs for yourself or your guests, we use that information only to meet those needs. We collect this information directly from you (for example through our contact form, mailing list sign-up, by phone, email or in person), automatically through cookies, and occasionally from suppliers or platforms you use to contact us, such as social media.

Who we share your information with

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We do use trusted organisations to help us run the business, who may handle your information on our behalf and only as we instruct. These include our website host and developer, email and mailing list providers, payment providers, analytics providers, accountants and other professional advisers, and suppliers who are needed to deliver your event, such as caterers and entertainers. We may also share information with the police, HMRC, regulators or courts where the law requires it.

Some of these providers may process information outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved standard contractual clauses.

How long we keep your information

We keep personal information only for as long as we need it.

Enquiries that do not lead to a booking: 12 months after our last contact.
Booking and customer records: 6 years after the event, for tax, accounting and legal reasons.
Mailing list: until you unsubscribe, or after 24 months with no activity.
Website analytics data: up to 26 months.

After that we delete or anonymise it.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. If a personal data breach is likely to put your rights at risk, we will report it to the Information Commissioner's Office (ICO) within 72 hours, and tell you without undue delay if the risk to you is high.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Strictly necessary cookies, which make the website work, are always set. Other cookies, such as analytics cookies, are only set if you agree to them using our cookie banner, and you can change or withdraw your choice at any time. You can also modify your browser settings to decline cookies, though this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the address at the bottom of this page.

You may request details of personal information which we hold about you under the Data Protection Act 1998. There is normally no charge. If you would like a copy of the information held on you, please contact us.

Complaints

If you think we have handled your personal information in a way that breaches data protection law, you have the right to complain to us directly. You can do this by email, post, telephone, in person or through social media, and you do not need to use any particular wording.

Contact us at info@dovecoteevents.uk, on 01295 816 566, or at Dovecote Events, Bo Peep Farm, Aynho Road, Adderbury, Oxfordshire OX17 3NP. We will acknowledge your complaint within 30 days, look into it without undue delay, keep you informed, and tell you the outcome.

Children

This website is not aimed at children under 13 and we do not knowingly collect their information. If you believe a child has given us personal information, please contact us and we will delete it.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.